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NeuraMath প্রস্তুত হচ্ছে…
NeuraMath প্রস্তুত হচ্ছে…
Your trust matters to us. This policy explains how NeuraMath processes and protects information across our digital services.
NeuraMath ("we", "our", or "us") respects your privacy and is committed to protecting the information you share when using our website, Facebook Page, and Messenger chatbot.
This Privacy Policy explains what information we may process, how we use it, and what choices you have regarding your information.
Depending on how you interact with NeuraMath, we may process the following information:
Your Facebook Messenger sender identifier, message content, and information necessary to receive and respond to your messages.
Information you voluntarily provide when contacting us.
Certain technical information, such as request identifiers and operational logs, may be processed to maintain the security and reliability of our services.
Please keep sensitive information private. Do not share passwords, payment details, sensitive personal information, or other confidential information through our chatbot.
We may use the information described above to:
We do not use the chatbot to make decisions about students' academic admissions or eligibility.
NeuraMath uses third-party services to operate its digital services. These may include:
To provide Facebook Page and Messenger functionality.
To host and operate our backend infrastructure.
To process messages and generate AI-powered responses.
Information submitted through Messenger may be processed by these service providers as necessary to deliver the requested functionality.
Their processing of information is also subject to their respective privacy policies and terms.
We retain information only for as long as necessary for the purposes described in this policy, subject to applicable requirements.
Our chatbot uses temporary message identifiers to help prevent duplicate processing. These identifiers are configured to expire after approximately 24 hours.
Other information, including message content, conversation context, technical logs, and provider records, may be subject to different retention periods depending on our system configuration and the policies of the relevant service providers.
We will update this section if our data storage or retention practices change.
We may process or share information with the service providers described in this policy when necessary to operate our services, maintain security, or comply with applicable legal obligations.
NeuraMath provides educational content that may be useful to school students.
We do not intentionally request sensitive personal information from children. Students should avoid sharing personal details that are not necessary for their educational questions.
Parents or legal guardians who have concerns about a child's information may contact us using the details below.
You may request the deletion of personal information associated with your interactions with NeuraMath.
To submit a request, visit our Data Deletion page:
We will review requests and take appropriate steps in accordance with applicable requirements and our actual data retention capabilities.
You may choose not to provide optional personal information. You may also stop interacting with our Messenger chatbot at any time.
Please note that certain information may still be processed by Meta or other service providers when you use their platforms.
We use reasonable technical and organizational measures designed to protect information processed through our services.
However, no internet-based service or electronic storage system can guarantee absolute security.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
Any updates will be published on this page with a revised "Last Updated" date.
If you have questions, concerns, or requests regarding this Privacy Policy, contact us:
We are committed to handling your information with care.