Data Deletion Policy

If you have interacted with the NeuraMath Facebook Messenger chatbot and want your associated information deleted, you can submit a deletion request through either of the following methods:

• Email

  Send a request to our official contact email with the subject line “Data Deletion Request”.

• Facebook Messenger

  Send a message to the NeuraMath Facebook Page requesting the deletion of your data.

Please include your Facebook Messenger account name or other information that can help us identify the relevant conversation.

Upon receiving and verifying a valid request, NeuraMath will take reasonable steps to delete personal information associated with the relevant interaction, where applicable. This may include:

• Messenger conversation content handled by our chatbot.
• Facebook Messenger user identifiers associated with the conversation.
• Conversation context or temporary interaction data.
• Other personal information retained by NeuraMath in connection with the interaction.

If additional time is required, we will inform you of the reason and the expected completion time.

Some information may be retained where necessary to comply with applicable legal obligations, resolve disputes, prevent fraud or maintain security.

Information temporarily processed or retained by third-party service providers may also be subject to their respective data retention and deletion procedures.

NeuraMath uses third-party services, including Meta Platforms and Cloudflare, to operate its website and Messenger chatbot.

Data processed by these providers may also be subject to their own privacy policies and data deletion procedures. Users may need to contact the relevant provider separately for information held directly by that provider.

NeuraMath may update this Data Deletion Policy from time to time. Any changes will be published on this page with an updated revision date.